Terms & Conditions

Welcome to Collectibles, operated by Mass Effect Store. These Terms & Conditions govern your use of our website at https://collectibles.masseffectstore.com, including all products, services, and content offered. By accessing or using our site, you agree to comply with these terms. If you disagree, please refrain from using the site.

Table of Contents

1. Acceptance of Terms

By registering an account, placing an order, or otherwise using this website, you confirm that you are at least 18 years of age or have parental/guardian consent, and that you accept and agree to be bound by these Terms & Conditions, our Privacy Policy, and our Disclaimer.

2. Account Registration & Security

To access certain features (e.g., order tracking, wishlists), you may create a user account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of any unauthorized use. We reserve the right to suspend or terminate accounts violating these terms.

3. Orders, Pricing & Payments

All prices are listed in USD and are subject to change without notice. Orders are subject to availability and confirmation. We accept major credit cards and PayPal. Payment must be completed before order processing. We reserve the right to cancel orders due to pricing errors, inventory discrepancies, or suspected fraud.

4. Shipping, Delivery & Returns

Shipping costs and delivery timelines are displayed at checkout and may vary by destination and product. We ship to select countries only — see our About Us page for current coverage. Returns are accepted within 30 days of delivery for unopened, undamaged items. Refunds are issued to the original payment method, minus return shipping fees. Custom or limited-edition items may be non-returnable; exceptions are noted on product pages.

5. Intellectual Property

All content on this site—including logos, images, product descriptions, trademarks, and software—is the property of Mass Effect Store or its licensors and is protected by copyright and trademark laws. You may not reproduce, modify, distribute, or exploit any content without express written permission.

6. Limitation of Liability

Collectibles is provided “as is” and “as available.” We do not guarantee uninterrupted, error-free, or secure operation. To the fullest extent permitted by law, Mass Effect Store disclaims all liability for indirect, incidental, or consequential damages arising from your use of the site or purchase of products.

7. Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws of the State of Washington, USA, without regard to its conflict of law principles. Any disputes arising from these terms shall be resolved exclusively in the state or federal courts located in King County, Washington.

8. Modifications

We reserve the right to update these Terms & Conditions at any time. Changes become effective upon posting. Your continued use of the site after such updates constitutes acceptance. Last updated: March 15, 2025.

9. Contact Information

For questions regarding these Terms & Conditions, please contact our support team at support@collectibles.masseffectstore.com or visit our Contact Us page.

For additional details, please review our Privacy Policy, Disclaimer, and About Us pages.